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Client Care & Guidance

Frequently Asked Questions

Everything you need to know about our luxury tailoring, nationwide door-to-door delivery, and concierge support.

Have a bespoke question?

Our atelier styling concierge is available Monday to Saturday, 10 AM to 8 PM PKT.

Contact Client Concierge
Cash on Delivery is supported across all serviceable postal codes in Pakistan. You simply hand exact cash payment to the delivery rider once your sealed parcel arrives. If an exchange is desired, our 7-day door-to-door exchange guarantee takes effect immediately.